PoliciesOur Guarantee Et Al Designs stands behind the quality of our products, but just in case there is a problem, we offer you an exchange or refund on your purchase provided it’s returned to us in its original condition. Security in Shopping On-line We use industry-leading encryption technology to ensure the safety of your on-line transaction. Your credit card number is not stored, but used only by our bank for processing your order. Customer Service Contact If you have a question about your order, please contact us by e-mail at sales@etaldesigns.com Mailing List Et Al Designs does not sell customer information. We’ll contact you ourselves when we’ve got news or something special to tell you about, but your information will not be made available to third parties. Payment Methods We accept Visa, Mastercard and American Express. All orders are charged in US Dollars. Shipping Time We’ll ship your order within three days of receipt. You’ll receive a confirmation by email when we process your order (items and charges only - no credit card information will be sent). Your credit card will not be billed until your order ships. Sales Tax We charge sales tax for all orders shipped to a California address. There is no sales tax on orders to other states. Shipping Options Our standard shipping method is by UPS Ground. If you need it faster, you have the option to select Two-Day Delivery. You'll see your shipping costs when you order so will know exactly what you'll pay. Gift Orders Want to send an order to a friend? Just tell us their name and shipping address when you order, and we’ll send it right to them. Write a message and we’ll send along a gift card so they know it’s from you. Returns and Exchanges Send all return items to: Et Al Designs Fulfillment 867 Isabella Street Oakland CA 94607 International Orders We currently accept orders for the United States only, and yes, we do ship to Alaska and Hawaii.   |
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